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Report an Outage

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We're sorry to hear you're experiencing a service disruption or outage. While our advanced metering infrastructure report service issues within minutes, you may prefer to report your outage.

24/7 Automated Outage Reporting
(877)777-9111

24/7 Live Agent Support Line
(877)777-9020

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Our crews and operation teams are working around the clock to ensure our members have the electricity they need for light, comfort, and convenience.

To learn more about service disruptions and outages, check out MTEMC.com/ServiceConcerns.

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Our member support team is ready to help you address any concerns or issues you may have about electric service, community efforts, and so much more. From billing and account questions, to expert advice on efficiency and renewables, Team MTE is ready to serve our members. Give us a call or send us a message to get the answers you need.

For more ways to contact us, go to MTE.com/ContactUs.

To find your local office, go to MTE.com/OfficeLocations.

You can complete service requests at MTE.com/StartStopMove.

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