myMTE allows our members to receive notifications about their account information, service issues, and more. One great feature members can use is text alerts. These alerts are used to update you when an outage happens,  on outage restoration, and when your power has been restored. Here are the steps to set up text alerts on your myMTE account:  

  1. To sign up for myMTEtext alerts, members need to register their account through the myMTE Web Portal in the top right corner of or download the myMTEMobile App 

  2. Once you've registered your account, select “Contact Methods” from the Settings Menu of myMTEWeb Portal. 

  3. On the Contact Methods Screen, select “Add Phone.” 

  1. The screen will open up, and you will supply a mobile phone number. You should not request to be placed on the "Do Not Call" list, or you won't receive text or automated calls on that number. You will need to select “Yes” in the box that says “Receive Text Messages" before selecting “Save." 

  1. A check box confirming that you have read and agree to the Terms and Conditions will be displayed. You will need to read this and select “Agree.” 

  1. You will receive a verification code by text to the number you provided. You'll need to type that code into the "Verification Code" box and select “Save.”You can set up multiple numbers to receive texts. 

  1. Under “Notifications,” select “Manage Notifications.”  

  1. On the Manage Notifications screen, browse through the various sections to see what notifications are available. 

  1. Under the Text Message column, use the drop-down on the notifications you wish to receive by text to select the number of numbers you want these notifications sent to. 

  1. When finished, select “Save.”