myMTE
Your account and your energy use, in one place
Manage your MTE account from your phone or your computer. With myMTE, you can see how much energy you use each day, report an outage, choose how you get updates from us, and pay your bill. myMTE is available as a mobile app and a web portal, so you can manage your account wherever you are. Setting up your account takes just a few minutes. You will need your member account number from your printed bill, your last name or business name, and a valid email address.
What you can do with myMTE
Pay your bill online or in the app and select the payment method that fits your routine. You can use a bank draft, debit card or credit card, set up Auto Pay to pay your bill automatically, or pay with cash at a participating local business.
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myMTE shows your energy use in simple graphs, making it easier to spot energy-wasting habits and plan ahead. You can see your daily use, average temperatures, meter readings, and billing period details in a single view.
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If your power goes out, open the myMTE app, select Report an Outage, and follow the steps. The app also includes an outage map that shows the affected areas.
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Choose if you’d like to hear from us via text message, email, or push notification. myMTE can send you real-time updates on outages and restoration, billing activity, energy-use insights, and more.
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Getting started with myMTE
To create your myMTE account, have three things ready:
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Your member account number from your printed bill.
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Your last name or business name.
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A valid email address.
SmartHub is the secure, third-party software that powers the myMTE app and web portal. It is the behind-the-scenes technology that keeps your account information safe.
Credentials from another utility will not work with myMTE. You will need to create a new account using your MTE account number.
