Find more support for your needs
MTE offers a wide range of solutions and resources to help make life better for our members, including our Life Support Program and connecting members with the assistance they need. If you are not sure which resource is right for you, MTE Member Support can help.
The Life Support Program is available for members who depend on electrically powered medical equipment. While this program does not change restoration priorities during an outage, enrolling helps members prepare for service interruptions and understand available support resources.
Related resources
Members experiencing financial challenges may benefit from assistance resources and community support programs. These resources can help members learn about their options and connect with organizations that may offer additional aid.
Related resources
Helpful resources
Contact MTE's Member Support Team
We understand our members expect more than just affordable, reliable, and safe electricity. You also expect outstanding member service, which includes helping you find answers and solutions to your concerns.
From myMTE app issues to billing questions and everything in between, our member support team is always here to provide you with the help you need. We've put together some useful information for you, but feel free to contact us directly to discuss any additional concerns you have.
Email: info@mte.com
Phone: 877-777-9020
Online: mte.com/Contact
