myEnergyPlan Terms & Conditions

The myEnergyPlan Terms & Conditions outlined below provide important details about how each program works, including eligibility, billing calculations, and member responsibilities. By enrolling in a myEnergyPlan, you agree to the specific terms associated with that program. Please review each section carefully to understand how your selected plan may impact your monthly bill, account balance, and overall energy use. 

Levelized Terms & Conditions

The Levelized Plan is calculated based on your average monthly electricity billing, which allows you to have a more consistently priced bill each month, even during high-energy-consumption seasons. 

For existing members, the Levelized Plan amount due monthly is calculated based on a rolling average of your account’s previous 12 months of electricity billing. The rolling average is calculated each month by adding the current month's billing to the previous eleven months' billing and dividing the total by 12. This average is used to determine the amount you owe each month. 

Members signing up for new electric services who do not yet have 12 months of energy use history are still eligible for the Levelized Plan. It will take seven to eight months for the Levelized Plan amount to normalize.  

Each month that a new bill is issued, the average is recalculated. Therefore, monthly bills will fluctuate slightly each month to account for changes in energy consumption and rates. 

Although the program allows you to pay based on an average amount each month, you are still responsible for the total balance of your account. The ‘settlement amount’ is difference between  your accrued actual charges and the amount paid through the Levelized Plan. Your monthly billed amount and current settlement amount will be included on every bill. 

You may withdraw from the program at any time. If you withdraw from the program, the account is removed, or service is terminated, the settlement amount and any other amounts due must be paid at that time. 

The Levelized Plan is available for residential members only. Prepaid and non-residential accounts are not eligible. If your account is disconnected for non-payment, MTE may remove your account from the Levelized Plan and return it to the Traditional Plan. 

MTE reserves the right to terminate or discontinue the Levelized Plan at any time. 

Please call us at 877-777-9020 to discuss any questions or concerns regarding the Levelized Plan. 

Niteflex Plan Terms & Conditions

MTE’s NiteFlex Plan allows members to shift energy use overnight to save money on their energy bills. The NiteFlex Plan sets daytime hours as 4 a.m. – 10 p.m. daily and nighttime hours as 10 p.m. – 4 a.m. daily. Members pay an additional $0.01 per kWh during daytime hours compared to MTE’s traditional rate but save $0.03 per kWh during overnight hours.  

MTE’s NiteFlex Plan is an optional rate plan that any member can sign up for. Members must recognize the need for a load that can be moved overnight to maximize potential savings from this plan. An example of this load is an electric vehicle with Level 2 (240-volt) charging. The NiteFlex Plan applies to the member’s entire home, meaning all energy use will be billed using the daytime and nighttime rates described above.  

The NiteFlex Plan is designed for a 12-month adoption, meaning members who sign up for the NiteFlex plan should be willing to commit to keeping the rate plan for a full year before changing to another plan.   

MTE’s NiteFlex Plan is available only to residential members. Prepaid and non-residential accounts are not eligible. If your account is disconnected for non-payment, MTE may remove it from the NiteFlex plan and return it to the Traditional Plan.  

MTE’s NiteFlex Plan is a pilot rate plan. MTE reserves the right to terminate or discontinue the NiteFlex Plan at any time.  

Please call us at 877-777-9020 to discuss any questions or concerns regarding the NiteFlex Plan. 

Helpful Links:

• Mte.com/Contact
• Mte.com/myenergyplan
• Mte.com/billing
• Mte.com/rates