Understanding myEnergyPlans

Answering your frequently asked questions about our plans.

Middle Tennessee Electric offers a variety of billing plans designed to fit the unique needs of our members. Whether you want predictable monthly payments, flexible renewable energy options, or the ability to pay as you go — there’s a plan for you. This page provides an overview of each plan and answers frequently asked questions to help you make the best choice for your household.

Levelized Plan FAQs
What is the Levelized Plan?

The Levelized Plan is based on a rolling average of your energy costs over the previous 12 months. It’s designed to make your electric bill more predictable by spreading your energy costs evenly throughout the year. Instead of large seasonal spikes due to weather, you’ll pay a more consistent monthly amount.

Who qualifies for the Levelized Plan?

This plan is only available for residential members. It can be combined with all other plans except Prepay. Contact MTE to learn more or see if you qualify.

Does my bill stay the same every month?

No. Because this average is updated with each new bill, your payment might go up or down slightly depending on energy use and rates.

Can I combine the Levelized Plan with other plans?

Yes, the Levelized Plan can be used with the Green and NiteFlex plans.

Do I need to have an MTE energy bill for the past 12 months to sign up?

No. You can sign up at any time. If you do not have a full year of history yet, we’ll use what you do have to calculate your average.

Can I cancel at any time?

Yes. You can cancel the Levelized Plan at any time. To cancel, you’ll need to pay any remaining settlement amount. If you have a credit, it will be returned at the time of cancellation

What is the settlement amount?

Your settlement amount is used to track the difference between your actual energy costs and what you’ve paid through the plan. If your billed payment is less than your actual energy costs for that month, the difference is added to your settlement amount. If you’ve paid more than your actual costs for that month, the difference becomes a credit on your account.

Where can I find my settlement amount?

You can find your settlement amount (or credit) listed in the ‘Current Charges’ section of your energy bill.

Green Plan FAQs
How does the Green Plan work?

Members offset 100% of their electricity use with renewable power for only $0.01 per kilowatt-hour. TVA generates the same amount of renewable energy on your behalf.

Who should consider signing up for the Green Plan?

Any residential member who is interested in 100% clean, renewable energy can participate — including EV owners, solar enthusiasts, and nature lovers.

Is the Green Plan flexible?

Yes, it’s a month-to-month program offering flexibility and sustainability. Can I combine the Green Plan with another plan? Yes, our plans allow you to combine with any other plan except Prepay.

NiteFlex Plan FAQs
How does NiteFlex work?

NiteFlex offers a lower energy rate during off-peak hours (10:00 p.m. to 4:00 a.m.) and a slightly higher rate during on-peak hours (4:00 a.m. to 10:00 p.m.). View NiteFlex rates

Do on-peak or off-peak hours change?

No, NiteFlex’s on-peak and off-peak hours remain the same every day, 365 days per year.

Who benefits most from NiteFlex?

Members who can shift energy usage to off-peak hours — especially EV owners — can save money with NiteFlex. The more energy consumption you can shift to 10 p.m. to 4 a.m., the greater the benefit.

Can I sign up for NiteFlex without an electric vehicle?

Yes, any member can take advantage of NiteFlex. Many household appliances can be run after 10 p.m. to save money.

Are there restrictions on NiteFlex?

Members who select NiteFlex agree to stay on the plan for 12 months and must have an AMI meter. Members cannot pick a due date while on NiteFlex.

Can I combine the NiteFlex Plan with another plan?

Yes, our plans allow you to combine with any other plan except Prepay.

Traditional Plan FAQs
What is the Traditional plan?

The Traditional plan is the standard way members have paid for electricity for over 90 years — paying for energy consumed at the end of each billing cycle. Members using this plan can expect to see seasonal spikes in energy consumption and their monthly bills as a result. However, they will not carry a balance or credit from month to month as seen in the Levelized Plan.

Who should choose the Traditional plan?

Members who prefer to pay for what they use and aren’t looking for a change may find this plan best.

Can I combine other plans with the Traditional Plan?

Yes, you can pair the Traditional Plan with Green and NiteFlex Plans. This plan is not compatible with Prepay or Levelized Plans.

Prepay Plan FAQs
How does the Prepay Plan work?

Prepay allows you to add money to your account before using electricity. Your energy use is calculated daily and deducted from your account balance.

What are the benefits of the Prepay Plan?

Prepay is great for members who want to pay as they go or avoid paying a deposit when establishing membership.

How can I add money to my Prepay Plan account?

You can add money through the myMTE app, over the phone, through MoneyGram, or by visiting one of MTE’s local offices.

Can I combine plans with the Prepay Plan?

No, the other plans cannot be combined with the Prepay Plan.

Who can sign up for the Prepay Plan?

Prepay is only available for residential members who are not enrolled in one of our other plans. Contact MTE to learn more or see if you qualify.

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Contact MTE’s Member Support Team

We understand our members expect more than just affordable, reliable, and safe electricity. You also expect outstanding member service, which includes helping you find answers and solutions to your concerns.  
From myMTE app issues to billing questions and everything in between, our member support team is always here to provide you with the help you need. We've put together some useful information for you, but feel free to contact us directly to discuss any additional concerns you have.  member support person on phoneEmail:info@mte.com
Phone 877-777-9020