Electric service that moves when you do
Moving into a new home, changing addresses, adding another service account, or ending service? MTE provides simple tools to help you manage your electric service when life changes. Choose the request that fits your situation, submit your information, and we'll help make the transition as smooth as possible.
Most service requests can be completed online, but members can also submit requests by contacting member support via phone or at a local office.
If you need your service request fulfilled within 48 hours or if you are a business, please reach out to member support for additional assistance.
Start, stop & move service
Service requests are normally completed Monday through Friday, excluding holidays.
Do not submit a service request more than 30 calendar days before the date you need service. Requests submitted too early will be voided and must be resubmitted.
Please call member support at 877-777-9020 rather than using the online form. This allows us to review your situation directly and assist you as quickly as possible.
Yes. Apartment managers have a dedicated request option designed to simplify submitting multiple service requests.
Business service requests require additional review and cannot be submitted through the residential start service form.
If you need to start electric service for a business, please call member support at 877-777-9020 or visit a local office. Our team will help determine the next steps for your location and service needs. This same process may apply if a property is under construction or does not yet have a meter.
We're glad to be your local electric cooperative.
Use this request when:
- Moving into a new home
- Starting electric service at a residence
- Adding another residential service account
If a deposit is required, we'll contact you with additional information and answer any questions.
To start service for a business, or if your property is under construction and does not yet have a meter, please reach out to MTE Member Support for assistance.
Moving within MTE's service area? Use this request to transfer your service from one address to another.
Having the correct service address information available before you begin can help ensure a smoother transition.
Leaving your current home or ending electric service?
Use this request to stop service at your address. Your final bill will be mailed to the forwarding address you provide during the request process.
Lighting requests
Need information about outdoor yard lights or streetlights? Visit our lighting page to learn about available options, request service, and find answers to common lighting questions.
Choose your energy options
Explore myEnergyPlan options and choose the combination of billing and energy programs that fit your lifestyle and goals.
