How to Enroll in Paperless Billing
Go paperless with myMTE and get your bill faster
Switch to paperless billing in myMTE to receive your statements digitally instead of by mail each month. You can turn paperless billing on when you log in or update your settings at any time. Once enrolled, you’ll receive confirmation and future notifications when your bill is available to view in myMTE.
How to enroll in paperless billing
- Log in to your myMTE account
- Go to Settings
- Select Paperless Billing
- Turn the setting On
You can update your paperless billing preferences at any time.
What to expect after you enroll
- You’ll see confirmation when your preference is updated.
- A confirmation email will be sent.
- Monthly email, text, or app notifications when your bill is available to view in myMTE.
Frequently asked questions
Will I still be notified when my bill is ready?
Yes. You will receive notifications when your bill is available. You can manage your notifications and delivery methods in myMTE.
Can I turn paperless billing off later?
Yes. You can update your billing preferences at any time by logging into your myMTE account and adjusting your paperless billing settings.
Do I need to enroll each account?
If you manage multiple accounts, you may need to confirm paperless billing settings for each eligible account. For assistance, please contact our member support team.
Contact MTE’s Member Support Team
We understand our members expect more than just affordable, reliable, and safe electricity. You also expect outstanding member service, which includes helping you find answers and solutions to your concerns.
From myMTE app issues to billing questions and everything in between, our member support team is always here to provide you with the help you need. We've put together some useful information for you, but feel free to contact us directly to discuss any additional concerns you have.
Email:info@mte.com
Phone 877-777-9020