Business Services
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Our Contact Center is available 24/7/365 to help you with your account.
Helping businesses serve our members.
MTE powers thousands of businesses — large and small. These businesses provide jobs and services to make life better for our members. We're proud to support them with affordable and reliable electricity. In addition to providing energy, we've also developed some programs to help our business members.
We’re here to help all our members. Our Contact Center is prepared to answer most questions for residential and business members. If they can’t answer your question, they can find the right person to handle your situation. Give them a call at 877-777-9020 or fill out our contact form online.
Key accounts (KA), are recognized at MTE as businesses using more than 300 kW or those with a transformer size of 500 KVA or greater. Through our Key Accounts program, we offer commercial and industrial large-load businesses with a one-on-one relationship to better serve their specific needs.
MTE offers rates 25% lower than the national average while also operating on 18 cents of every dollar. As a responsible steward for our members, we offer business and commercial rates based on energy consumption. You can view our current rates at MTEMC.com/Rates.
If your accounts are in the same billing cycle, it is possible your bills can be consolidated. Contact our member services team for more information.
Your bill is due 17 days after the invoice date. Due date and invoice date are located at the top left on your bill. Take a look at a sample bill to learn more.
In Tennessee, commercial and industrial customers pay a 7% sales tax on electric bills. For qualified manufacturers, the sales tax rate may be reduced to 1.5%.
For more information, please contact member services to discuss your specific situation.
Our distributed energy resources team can give you the latest information if you're interested in renewables for your business. In addition to business resources, our DER team can help answer questions you may have about renewables at your home.