Safety education
Prioritizing safety for our members
You can’t see electricity, which is what makes it so dangerous. MTE’s safety professionals and certified lineworkers teach people who could come into contact with it how to spot electrical hazards and stay clear of them. We offer sessions for first responders and construction crews, as well as classroom programs for students. Every program is free for those in our service territory. Find the program that fits you below and learn what to do if you ever see a power line on the ground.
When your team arrives at a wreck or a fire with lines down, it matters that you know what you’re looking at. The MTE Safety Team offers free sessions for fire, law enforcement, EMS, and emergency management teams in our service territory. Each session is built around scenarios your department faces, including downed power lines at wreck scenes and electrical hazards during structure fires.
First Responder Beware is a website with safety videos, guides, case studies, and quizzes you can use between sessions. It adds to your department’s required training but doesn’t replace it.
Related resources:
- Safety sessions for first responders
- First Responder Beware
Job sites change every day, and so do the hazards around them. The MTE Safety Team offers free sessions for construction crews, excavators, and equipment operators working in our service territory. Sessions cover basic electrical equipment, the dangers of downed lines, and how to set up a site safely. Planning to dig? Call 811 before you start.
Worker Beware is a website with safety videos, presentations, and guides your crew can use anytime. It adds to your company’s required safety program but doesn’t replace it.
Related resources:
- Safety sessions for construction crews
- Worker Beware
- Construction Standards
Safety habits start young. MTE's Community Relations team brings free classroom programs to local schools and follows state standards.
- Electrical Safety & Awareness: Students ages 7+ learn how to stay safe around electricity with a live power line demonstration.
- Exploring the World from a Power Pole: Students in Pre-K through first grade meet the lineworker as a community helper.
Related resources:
A power line on the ground can still carry electricity, even if it isn’t sparking or making noise. Stay as far away as you can and keep children and pets away too. Never touch the line or anything in contact with it.
If anyone is in immediate danger, call 911. To report a downed line, call MTE at 877-777-9020.
The safest place is usually inside your vehicle unless it is in immediate danger of fire. Stay put, call 911, and warn others to stay away until crews arrive.
Leave the work to us. Don’t try to move the tree or limb yourself. If the line is sparking, call 911.
Helpful resources
Contact MTE's Member Support Team
We understand our members expect more than just affordable, reliable, and safe electricity. You also expect outstanding member service, which includes helping you find answers and solutions to your concerns.
From myMTE app issues to billing questions and everything in between, our member support team is always here to provide you with the help you need. We've put together some useful information for you, but feel free to contact us directly to discuss any additional concerns you have.
Email: info@mte.com
Phone: 877-777-9020
Online: mte.com/Contact
