Start, Stop & Move Service
Talk to a real person.
Our Contact Center is available 24/7/365 to help you with your account.
Have a service problem?
We're sorry for the inconvenience and are here to help.
Start Stop & Move Service Requests
Here to help you start or add an additional service account
We're glad to be your local electric cooperative. Please complete and submit this form to start or add another service account for your residence or business. Upon completing the service request, you have agreed to a soft credit evaluation to determine if a deposit is required. If the deposit is required, we’ll contact you regarding payment and address any questions you might have. A connection fee of $40 with your $5 initial membership fee will appear on your first service billing statement. If you have any questions, please contact us at 877-777-9020 for assistance.
If your home or business is under construction or does not have a meter, please contact us at 877-777-9020, send us a message, or swing by one of our local offices to discuss the next steps for your situation.
For those changing your service account to a new address
Please fill out this form if you need to transfer services from one location to another. To do so, you'll need to be an existing member. If there is a past due balance on your previous account location, please make payment before submitting a request for the transfer of service. A connection fee of $40 will appear on your first service billing statement. If you have any issues, please contact us at 877-777-9020 for assistance.
We're sorry to see you go but thankful for the opportunity to have served you. Please submit this form to stop service at your service location. Your final bill will be mailed to you at the address you provide on the form. If you have any questions or would like some help, please contact us at 877-777-9020.
Outdoor Light Requests
Middle Tennessee Electric is a local electric cooperative and exists to provide services to make your life better. One service we provide to members is the installation and maintenance on outdoor lights. We offer a few options for both street and yard lights depending on the situation and placement.
Members looking for information or wanting to install an outdoor light at their residence or business can contact us for information specific to their situation. Every installation is dependent on several factors including but not limited to:
- Distance from existing electrical line
- Equipment or pole requirements
- HOA or government restrictions
Don’t worry. We’re here to help you find the answers you need. We've compiled some answers to frequently asked questions to get you started, but don’t hesitate to contact us if you’d like to speak to someone directly about your specific request.
Apartment Manager Service Request Form
In an effort to help our growing number of apartment complexes, we've created a form to help those managers submit multiple service requests at a time. Please use the form if you are an apartment manager. If you have any questions, feel free to contact us.