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Helping you find solutions

We understand our members expect more than just affordable, reliable, and safe electricity. You also expect outstanding member service which includes helping you find answers and solutions to your concerns. MTE is here to address your issues as they arise.

From myMTEMC app issues to billing questions and everything in between, our member services team can provide you the support needed to take control of your account with us. We've put together some helpful information for you, but feel free to contact us directly to talk about any additional concerns you have.

Keeping trees and vegetation away from the electric system is critical to ensuring line workers have safe access to equipment during outages or routine maintenance. If you have questions about MTE’s tree pruning or about tree placement near electrical facilities or power lines, our trained professionals are here to help. MTE’s vegetation management specialists are certified arborists familiar with a wide variety of tree species and proper pruning techniques. They coordinate tree pruning efforts with our contractors throughout the MTE service area. Most importantly, they are here to serve our membership by providing information and explanations about our vegetation management program. You can contact our team by phone at (877) 414-7685, by email VegetationMgmt@mte.com, or by using the form below.