Levelized Billing is calculated by taking an average of the previous 12 months of electricity billing. Bills then adjust every month but are always based on the preceding 12-month average, which allows members to have a more consistently priced bill even during high-energy-consumption seasons. By reducing the variation in monthly bills, members can more accurately budget each month. This is perfect for members who want to smooth out the peaks and valleys in billing. The option does fluctuate slightly each month to account for energy consumption.

Levelized Billing is only available for residential members. To learn more or find out if you qualify, contact MTE at 877-777-9020, through a local area office, or our contact form.
 

Other Member Service Information

Member Service

Account Concerns
We understand our members expect more than just affordable, reliable, and safe electricity. You also expect outstanding member service which includes helping you find answers and solutions to your concerns. MTE is here to address your issues as they arise.

Member Service

Community Energy Assistance Agencies
Part of the MTE SharingChange program is designed to help defray emergency energy costs for elderly and disabled members as well as those who are not economically self-sufficient.

Member Service

Life Support Program
Members dependent on life-support equipment in their homes are given special consideration by MTE.  To be granted this special attention, members are required to complete a form, which includes the verification of a doctor.