Stay Weather Aware and Take Storm Precautions
When severe weather is predicted, we encourage members to stay weather aware and make preparations. MTE’s Systems Control monitors the grid for outages 24/7 using our advanced metering infrastructure and smart grid capabilities. AMI meters report outages within minutes to System Control who attempt to restore power remotely, and dispatch crews when needed. To stay safe during potentially severe weather, MTE recommends taking the following precautions:
- Have multiple ways to receive weather alerts and invest in a battery-operated weather radio.
- Keep a flashlight nearby.
- Charge phones and other devices before severe weather arrives.
- Secure patio furniture, grills, umbrellas and trampolines in the event of strong winds.
- Avoid any downed power lines and report them to MTE.
- In the event of an outage, use caution with space heaters and backup generators. Space heaters should be kept away from flammable materials such as furniture or curtains and only be used in well-ventilated areas. Generators should be outside the home and can create a backfeed hazard for MTE line crews if not properly connected to the grid.
- Prepare a storm survival kit with items like canned food, bottled water, portable phone chargers, extra batteries and first aid supplies.
If you do experience a storm-related outages, report them through the myMTE app or web portal, by calling the automated outage line at 877-777-9111 or calling Member Services at 877-777-9020.
Are you prepared for an emergency or disaster?
Having a plan with your family makes a difference when disaster strikes. It's important to communicate and review the plan with your family regularly to ensure you are prepared.
Learn how to create a disaster plan at https://www.ready.gov/plan.