AutoPay is MTE’s recurring payment system through the myMTE mobile app, our web portal, or through our Member Services team. This system allows you to put a bank account or a credit/debit card on file to pay your bill each month automatically.
Auto Pay Frequently Asked Questions
AutoPay will automatically charge your card or draw from your bank account on the due date of your bill. Additional fees may apply for a failed payment or insufficient funds. Auto payments cannot be stopped within 48 hours of the scheduled payment. Any payments made to the outstanding balance will not affect the auto draft.
Yes. You will receive a paper copy of your bill in the mail unless you have selected the “Paperless Billing” option in myMTE or the web portal. More information on how to enroll in Paperless Billing can be found at mte.com/myMTE.
The easiest way to enroll in AutoPay is through myMTE or the web portal. It’s free to use and puts more than just your billing information in the palm of your hand.
AutoPay begins on any new bills from the date you signed up and automatically charges your card or bank account on the due date of your bill. Additional fees may apply for a failed payment or insufficient funds. Auto payments cannot be stopped within 48 hours of the scheduled payment. Any payments made to the outstanding balance will not affect the auto draft.
If you have an outstanding balance, AutoPay will not be used to cover a previous balance. For example, you received a bill for $75 last month, and you decide to enroll in AutoPay after receiving the bill. You will need to pay the $75 bill to stay current, and next month’s bill will begin the recurring payment of your bill through AutoPay.
Yes. We allow members to sign up by downloading the bank draft form on mte.com/AutoPay and returning it via mail or in person to any of our seven local offices.