As a member-owner of MTE, you can now become an expert on your energy usage. Not only can your bill report how much energy you use each day, but it can tell you the daily cost, how outside temperature affects your homes energy usage and how your current energy consumption compares to the year before.

Do you have questions about your bill? We're here to help you answer those.

Traditional billing is how members have paid for electricity for more than 80 years. At the end of your billing cycle, you pay for the energy consumed. This is great for those who aren't looking for a change and want to simply pay for what they use.

Using this option, you'll add money to your account before you the electricity is consumed, and we'll calculate your usage each day and deduct your consumption from your account's balance. This option is great for those who want to pay for their electricity as they go or avoid paying a deposit when establishing membership.

This option allows members to pay fixed amounts each month calculated on their previous 12-month consumption. No matter your energy consumption, you’ll be charged the same amount on your monthly bill. Once a year, your account will be “settled up” and either a credit issued (if you’ve over-paid) or an adjustment added (if you’ve under-paid) based on actual use the previous 12 months.

By reducing the variation in monthly bills, members can more accurately budget each month. This is perfect for members who want to smooth out the peaks and valleys in billing.

MTE always seeks to improve the member experience. This is why several convenient billing options are offered to fit your lifestyle or financial situation. These billing options are available for most budgets, are easy to understand and easy to use.

Part of the MTE SharingChange program is designed to help defray emergency energy costs for elderly and disabled members as well as those who are not economically self-sufficient.

MTE is committed to helping our members.

For decades, MTE has helped members by providing electricity to power opportunities in their daily lives. As one of the largest not-for-profit electric distribution cooperatives in the country, MTE has built programs and options designed to assist members who need them. If you have questions about any of the unique programs or options below, feel free to contact our member support team or stop at a local office.

MTE directs members to local community action agencies for the Weatherization Assistance Program, a federal program for making homes more energy efficient. Members who qualify, according to eligibility requirements, may receive financial assistance to weatherize their homes.